TERMS AND CONDITIONS

Payment and Refund Policy

All orders require a 50% deposit by the due date shown on the invoice in order to secure your order date. The remaining 50% is required at pickup or delivery. E-transfers must be sent to courtneyjacobs72316@gmail.com

If an invoice goes unpaid for several days after the due date shown on the invoice and no other arrangements have been made, I have the right to cancel your order. You will receive reminders before this happens.

In the event you need to cancel your order, the deposit can be applied to another cookie order at a later date, or refunded. 

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Orders cancelled seven days or less before the event will not receive a credit or refund of any kind. In the very rare event that I need to cancel your order after payments are made, a full refund will be made

All sales are final, however, in the event that you are not satisfied with your order, at least 50% of the uneaten cookies must be returned within three days to assess their condition and determine if a credit may be issued toward a future order.

Design Changes

Minimal changes to the design will be accepted after your order has been placed. Any design changes made after the invoice is sent may change the total amount.

No changes will be accepted within 5 days of the event.

Liability

The products are made in an uncertified kitchen that is not subject to regular inspections. 

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Once the cookies have left my care, I am no longer responsible for any breakage or mishaps that may occur.

Delivery

I deliver for free inside Dawson Creek. Beyond that area, a delivery fee will apply.

Food Allergies

I will try to accommodate any food allergies but please understand that there is a risk of cross-contamination in my kitchen. A list of ingredient brands used in an order can be made available to you upon request.

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By paying the 50% deposit you are agreeing to the terms and conditions